Thursday, June 26, 2008

Unexpected Issues

Well our first large issue has cropped up. We got a call to tell us that apparently the siding we chose, Vytech Prestige in CanyonRidge is apparently all gone. There is none available in Canada at all. Since they started to put the siding on the House next to us, we figured everything was all set, and we would be done siding next week or so. I guess now we have to make an appointment and figure out what our options are. It really sucks when you pick something, and 4 months later find out you can't have it. Especially since we really wanted to go with something different than what is on almost every house in the neighborhood, withing reason of course. So far I am just going by the phone message left, so I have no clue how this could have happened, or how it can be resolved. We shall see......

****UPDATE****
So we were going to meet with Pat Saturday morning at the house, she was going to bring a bunch of samples from other companies that they deal with to see if we could find a replacement for the Canyon Ridge siding. I guess they decided that it was less of an issue to go to the USA and get the siding than they thought initially because someone is going down south to pick up siding for us. So YAY we get the siding we wanted after all!! Gabbi and I were kind of angry that we were being rushed into this siding decision. It seemed real late to find out about the shortage of what we chose in February. It makes me very happy that Reids is going to the lengths they are to keep us happy customers.

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